Frequently Asked Questions

How long does shipping take? +

For domestic orders, delivery typically takes 1–5 business days. International shipping times may vary depending on the destination and customs processing.

What are the shipping costs? +

We offer free shipping on orders above a certain threshold. For all other orders, shipping rates are calculated at checkout. Full details can be found on our Shipping Policy page.

Can I change or cancel my order? +

Yes, you can, as long as the order hasn’t been processed or shipped. Please contact our customer service team as soon as possible for changes or cancellations.

How do I track my order? +

Once your order has been dispatched, you’ll receive as hipping confirmation email with a tracking link so you can follow your package in real time.

Do you ship internationally? +

Yes. We offer international shipping to many countries. Shipping costs and estimated delivery times are displayed at checkout and on our shipping info page.

Can I return a product? +

Yes, we accept returns on unopened and unused products within 14 days of delivery. Please refer to our Return Policy for instructions and conditions.

How can I contact support? +

You can contact us anytime via email or phone. Our support team responds within 24 hourson business days.

How do I place an order? +

To place an order, simply browse our products, add items to your cart, and proceed to checkout. You can review your order before finalizing your purchase.